see there ya go. all better. hope ya didn't break nuffin
Discuss anything from suggestions, ideas here. No holds barred in this forum, beware and you have been warned!
CAG Covieleader (September 18th, 2014)
Lesbehonest (September 16th, 2014)
Been there done that chedda I've been waiting 2 1/2 months for them to resolve an issue, I've been pushed through several agents, my case got escalated with out telling me, and they even lost my case for 2 fucking weeks. I know how you feel but just be glad its solved. As for my thought on this who ever you first spoke to was bull shitting you bro. Back in july I had to cancel payments on a credit card but since I couldnt access my settings ( which is my case with xbox ) I had to call them, In about 5 mins on the phone the agent I was speaking with just took the credit card off from her end. I have no clue why they didn't try that with you....
Most tech support agents have no clue what they are doing, they read off of a script they need to use before they give out any answers ... in your case the card you had on file might of had a caching issue which is why when you remove them and add them back on they reset and re-cache everything ...
I used to spend about 5 hours a day taking payments over the phone when I was managing a storage facility, the one thing that we do when a card is not going through is remove it and add it back without having to think about it ...
Microsoft has a bunch of incompetent idiots for tech support and the probably only get paid min wage to do all that work and if they don't it is outsourced so the quality of tech support is way below average which average in the States is horrible ....
CAG Covieleader (September 18th, 2014),Carnage (September 17th, 2014)
They gave me a refund of Destiny, but let me keep the game. Thanks Microsoft!
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CAG Covieleader (September 18th, 2014),RzaRay (September 17th, 2014)
CAG Covieleader (September 18th, 2014),pisspawz (September 17th, 2014)
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